AirBorneo Launches Website & Call Centre On 10 December
KUCHING: AirBorneo announced a significant milestone in its journey as the airline is set to launch its website and call centre on 10 December 2025, marking the commencement of ticket sales for the takeover of MASwings at the end of this month.
AirBorneo said effective 10 December 2025, travellers purchasing new tickets for travel up to 13 January 2026 may continue to purchase MASwings tickets through the existing MASwings’ website at www.maswings.com.my.
“As for new tickets purchases for travel on or after 14 January 2026, travellers are to purchase flight tickets on AirBorneo’s website (www.airborneo.com).
“Alternatively, customers can also purchase tickets via AirBorneo’s call centre at 1-300-22-1388 (toll-free for local callers) or (+60)82-537 555 for international callers,” it said in a statement on Tuesday.
The airline explained that all existing MASwings tickets and bookings will remain valid, with no changes to flight times and dates.
It added that passengers with existing MASwings tickets for travel on or after 14 January 2026 will receive individual communications regarding the reissuance of their tickets under AirBorneo.
For more information, the public is invited to visit www.airborneo.com and review the frequently asked questions (FAQs) section.
AirBorneo's customer service team is also available to address enquiries via its call centre. - UKASnews